Training For Learning Company

Penny is a talented trainer who develops tailored training for her clients. Penny is excellent at enhancing client's communication in their everyday business operation and in the professional field of up-front presentation. She has a unique gift in dealing with people and has adapted this skill in her training workshops.

Penny has been a integral team member in the establishment and ongoing performance training of the Call Centre environment with a large insurance company. She has developed a core ser of measurable techniques for dealing with clients covering comminication and interpersonal relations.

Penny also prepares and writes case studies for the field of trainiong resources, She has been instrumental in creating a range of trainer's tools to enhance the learningprocess in the training room.

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