Click one of the links below to download a pdf.
You will need Acrobat Reader™ to view,
click here to download

Management Skills
• Art of Delegation
• Business Writing
• Creative Conflict Management
• Plan & Manage Meetings
• Report Writing
• Developing Your Business Plan
• Managing Your Time Effectively
• Negotiation
• Professional Presentation Techniques
• Public Speaking
• Putting Soul Into Your Management Style
• Understanding & Appreciating People's Differences
• Strategic Thinking & Planning
• Speaking To Groups
• Recruiting & Selecting The Right Staff

Administration Skills
• Conducting a Meeting & Taking Minutes
• Innovative Goal Setting
• Digital Camera Techniques
• Effective Documentation
• Telephone Techniques
• The Indispensable Assistant
• Writing Effective Resumes

Training & Facilitation Skills
• Games & Activities For Training Adults
• Innovative Training Techniques
• Train The Trainer

Interactive Skills
• Working in a Team
• Customer Service
• Interview For Success
• The Sales Professional
• The Retail Sales Professional
•Creative Display Techniques
• Visual Merchandising

2008 Timetable

Back To Courses

Related Links
Certificate Courses
Newsletters